We take your privacy very seriously and are committed to protecting personal information when you are using our services. We want our services to be safe and enjoyable environments for our audience.

Arko Network web sites (www.arkonetwork.com), mobile application and any of our services and sites directing you to this Privacy Policy are controlled by Arko network pvt. ltd. (collectively “we” or “us”).

This Privacy Policy relates to our use of any personal information you provide to us online, through mobile applications, via phone or text, by email, in letters or correspondence.

This Privacy Policy also incorporates the terms contained in the Terms of Use http://arkonetwork.com/terms-of-use/; and Cookies Policy http://arkonetwork.com/cookie-policy/

We collect information to provide better services to our users and improve our business.

What information does Arko network (www.arkonetwork.com) collect?

We may collect both personally identifiable and non identifiable information from you.

These consists of information you provide us (such as when you sign up with any of our products and services such as newsletters, competitions, live chats, message boards, telephone or text, vote or create an account using our online registration system).

The information we collect may consist of both personally identifiable information such as your name, email address, phone number depending on the activity or non-personally identifiable information such as device-specific information (such as your ip address, geo-location, hardware model, operating system version, unique device identifiers, and mobile information if you use a mobile device to access the site).

When you contact us, we may keep a record of your communication as well as other information in this Privacy Policy to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

Please keep in mind that comments sections, forums, and other similar areas of our services are public. Any information posted in those areas is viewable and usable by anyone that has access.

We will contact you to ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

How we use information we collect?

Arko Network (www.arkonetwork.com)will use your personal information for a number of purposes including the following:

  1. to provide, maintain, protect and improve our services, to develop new services and offerings and to protect us and our users.
  2. to provide you with information about our services, activities or online content and to deal with your requests and enquiries;
  3. to contact you about a submission you have made, including any content you provide;
  4. to personalise the way our content is presented to you such relevant search results and ads;
  5. to use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits from different countries.

Offensive or inappropriate content on our websites

If you post or send offensive, inappropriate or objectionable content anywhere on or to Arko Network websites or otherwise engage in any disruptive behaviour on any Arko Network services, we may use your personal information to stop such behaviour.

Where we reasonably believe that you are or may be in breach of any applicable laws (e.g. because content you have posted may be defamatory), the we may use your personal information to inform relevant third parties such as your employer, school email/internet provider or law enforcement agencies about the content and your behaviour.

Cookies Policy

Technologies such as Cookies and scripts are used in administering the site, analyzing trends, tracking users’ movements around the site and to gather demographic information about our user base as a whole.

Arko Network, as well as our advertising / marketing partners, affiliates, or service providers use these technologies to remember users’ settings (e.g. geographic location) and for authentication.

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

The use of cookies on our website is governed by our Cookie Policy


Access and Choice

You have the right to remove your personal information from our databases. If you have any problems or questions, please let us know by contacting us here [email protected] and we will assist you. We will respond to your request to access within 30 calendar days.

Where you have provided us with the appropriate permissions, or where we are legally entitled to do so, we will provide you with marketing materials by email.

You can opt out of receiving these emails at any time by clicking the unsubscribe link in the marketing email or by contacting us at [email protected]

How long we keep your personal information?

We will retain your information for as long as it is needed to provide you services.

We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

What information we share?

We do not share personal information with third parties (such as companies, outside organisations and individuals) without your consent unless disclosure is required or permitted by law (for example to government bodies and law enforcement agencies to detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public).

However we may share anonymous, non-personally identifiable information publicly and with our partners such as businesses which we have a relationship with, advertisers or connected sites.

In case of a sale or asset transfer (such as merger, acquisition or other transaction involving the sale of some or all of our assets), user information, including personal information collected from you through your use of our services, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on our website.


Some of our pages utilize framing techniques to serve content or advertisements from our partners while preserving the look and feel of our site. Please be aware that you may be providing your personal information to these third parties and not to Arko Network sites.

Comments Section / Forum

Our website offers publicly accessible comments section or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our comments section or community forum, contact us at [email protected] .

In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Social Media Widgets

Our website includes social media features, such as the Facebook Like button and Widgets, such as the Share this button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policies of the companies providing them.

Information security

We work hard to protect our users from unauthorized access to or unauthorised alteration, disclosure or destruction of information we hold however no website is entirely secure. You should protect the account information in your possession as well.

Third-Party Sites and Links

Our Privacy Policy does not apply to services offered by other companies or individuals, including products, sites or links to third party sites that may be displayed to you on this site. We do not control the privacy policies and your privacy settings on third-party sites, including social networks.

You should be aware that when you leave our website, whether via a link on our website or otherwise, and enter a third party website, you do so subject to that website’s terms and conditions and privacy policy. We strongly advise you to read the terms and conditions and privacy policies of these third party websites. We will not be held responsible for the practices or the content of such other websites or services and we exclude all liability for any loss or damage suffered by you as a result of your use of the links on our website and/or your access of third party websites.

Children Under 15

Our website is not directed toward children under 15 and we will not knowingly collect information for any child under the age of 15. If you are the parent of a child under the age of 15 and have a concern regarding your child’s information on our website, please contact us at [email protected]

Our Services are Located in Nepal and Canada

Our website and associated services are hosted in Canada and our business is located in Nepal. Your information is processed and stored both in Nepal and Canada. By using our website or providing us with personal information, you consent to such processing and storage.


We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

By using our website, mobile application and services you consent to our collection and use of your personal data described in this Privacy Policy. We may also seek your additional consent for additional purposes subsequently notified to you.

This Privacy Policy was last updated on July 20, 2014.